Pixel Hearth Studios

Your Privacy Matters at Pixel Hearth Studios

At Pixel Hearth Studios, we believe in fostering a community built on trust and transparency. Your privacy is paramount. This policy outlines how we collect, use, and protect your information, putting you in control of your data every step of the way.

An abstract illustration of data flowing securely through digital pathways, protected by a shield icon on a vibrant, circuit-board-like background, utilizing Pixel Hearth's brand colors.
Our commitment to safeguarding your digital journey.

Our Commitment to Your Privacy

We are dedicated to providing a secure and transparent online experience. This Privacy Policy details our practices concerning the information we collect from our users across our comic platforms, gaming services, and retail stores.

  • Clear explanation of data collection and usage practices.
  • Transparent about the types of information collected and purpose for collection.
  • Empowering user rights and control over personal data.
  • Strict data retention policies and clear deletion procedures.
  • Accessible contact information for privacy-related inquiries.
Review Your Privacy Settings

What Information We Collect

To deliver the best possible experience, we collect certain information. This section provides a detailed breakdown of the data we gather and why.

When you create an account, make a purchase, or interact with our support, you directly provide us with data like your name, email address, payment information, and shipping details. This is essential for providing our services.

Example: When you buy a limited-edition graphic novel or sign up for our gaming beta.

We automatically collect certain information when you visit or use our services, such as your IP address, device information, browser type, and activity on our sites. This helps us understand how our services are used and improve your experience.
Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience, personalize content, understand site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

A visual representation of cookie settings on a screen, with small digital tokens or 'cookies' floating around, emphasizing user control. Predominantly warm tones like orange and yellow from the brand palette.
Manage your cookie preferences for a tailored experience.
In some cases, we may receive information from third-party services, such as social media platforms if you link your accounts, or payment processors to complete transactions. We only access information that you authorize these third parties to share.

Your Rights and Controls Over Your Data

We empower you with control over your personal information. Pixel Hearth Studios adheres to global privacy standards, including GDPR and CCPA, to ensure your rights are protected.

Access & Correction

You have the right to request access to the personal data we hold about you and to request corrections to any inaccuracies.

Manage Account Data

Deletion & Erasure

Request the deletion of your personal data where there is no longer a legitimate reason for us to process it.

Request Data Deletion

Data Portability

Receive your personal data in a structured, commonly used, and machine-readable format.

Export Your Data

For any privacy concerns or to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]

How We Protect Your Data

Secure by design, our systems are fortified with robust measures to ensure your information remains confidential and protected against unauthorized access or breaches.

Our Multi-Layered Security Approach

  • Encryption Protocols: All sensitive data, both in transit and at rest, is encrypted using industry-leading AES-256 and TLS 1.2+ standards.
  • Physical Security: Our data centers are protected by strict physical access controls, surveillance, and environmental monitoring.
  • Access Controls: Employee access to personal data is strictly limited to need-to-know basis and is protected by multi-factor authentication.
  • Regular Audits: We conduct frequent security audits, penetration testing, and vulnerability assessments by independent third-parties.
  • Incident Response: A dedicated rapid response team is in place to address any potential security incidents, with clear breach notification procedures.
A futuristic, secure digital vault, glowing with protective energy lines in primary blue and purple, signifying robust data protection and advanced encryption. Dark, sophisticated background.
Our digital fortress protecting your data.

Policy Updates and Changes

The digital landscape evolves, and so does our commitment to your privacy. We may update this policy periodically. Significant changes will be communicated transparently.

September 1, 2023 - Initial Publication

First version of the Pixel Hearth Studios Privacy Policy went live, establishing our foundational privacy commitments.

Anticipated Updates (Ongoing)

We continually review and update our policies to adapt to new regulations and technologies. Users will be notified via email for significant changes, and an updated version will be posted here.

Please check this page regularly for the most current information.